22db Terms & Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement between the 22db online gaming platform and its users ("Member" or "Player"). By accessing, registering, or using any service through the 22db website, mobile version, or any other channel, you are considered to have fully read, understood, and accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using our platform. 22db reserves the right to change or amend these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of those changes.

2 Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account and use services at 22db, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• If you have previously been banned from any 22db account, you may not open a new account.
• You must be able to provide a valid mobile number and email address.
• You may hold only one account in your own name.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) strictly confidential. You may not allow any third party to use your account. If you suspect unauthorized access to your account, notify 22db support immediately.

2.3 Identity Verification

22db reserves the right to verify your identity at any time. If information provided by a member is found to be false or misleading, 22db reserves the full right to suspend or terminate the account.

3 Deposits, Withdrawals & Payments

3.1 Deposit Rules

The minimum deposit amount at 22db is ৳200 (two hundred taka), applicable to each payment method. Deposits may only be made through the approved methods listed below:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Processing a request generally takes 30 minutes to 3 hours. Withdrawal requests may only be made using the same method that was used for the deposit.

3.3 Prohibited Transactions

Deposits from third-party accounts are not accepted. In cases of suspicious or unusual transactions, 22db reserves the right to launch an investigation and may temporarily hold the funds involved if necessary.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Alternatively, depositing ৳14,000 earns the maximum ৳10,000 bonus, giving a total balance of ৳24,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example: a ৳1,500 bonus × 25 = ৳37,500 must be wagered before bonus winnings can be withdrawn.

4.3 Bonus Terms

• A player may take advantage of the welcome bonus only once.
• Abusing bonuses through multiple accounts is strictly prohibited.
• 22db reserves the right to change, suspend, or cancel bonus offers at any time.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• If wagering requirements are not met within the specified time from the date the bonus was earned, the bonus will be forfeited.

5 Fair Play & Prohibited Activities

5.1 Fair Play Policy

22db is committed to ensuring a safe and fair gaming environment. All games on our platform are secure and protected by SSL encryption. We believe in fair play and are dedicated to providing players with a balanced gaming experience.

5.2 Prohibited Activities

The following activities are strictly prohibited on the 22db platform:

• Using any software, bots, or automated methods to play games.
• Abusing bonuses or promotions by creating multiple accounts.
• Colluding with other players to manipulate game outcomes.
• Conducting money laundering or any illegal financial activity.
• Attempting to interfere with the platform's systems or security.
• Opening an account using false or forged identification.

6 VIP Program & Cashback

The 22db VIP program has five tiers in total, and each tier offers a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Players can gradually advance to higher tiers based on their regular activity and engagement on the platform. 22db reserves the right to change the benefits and terms of VIP tiers.

7 Responsible Gaming

22db believes that gaming is an entertainment activity and should be enjoyed responsibly. We encourage our members to keep the following in mind:

• Do not treat gaming as a source of income.
• Do not spend beyond your means.
• Gaming is entertainment — it is not a way to solve problems.
• If needed, contact the support team to request limits on your account.

For more information on responsible gaming, please visit our Responsible Gaming page.

8 Intellectual Property & Content

All content on the 22db platform — logos, designs, text, graphics, software, and other materials — is protected by 22db's intellectual property rights. Reuse, distribution, or modification of this content without prior permission is strictly prohibited.

Content from third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) is protected by their respective intellectual property rights and their own terms and conditions apply.

9 Limitation of Liability

22db makes every effort to operate a safe and reliable platform. However, 22db is not liable in the following cases:

• If any game or transaction is interrupted due to an internet disconnection.
• If account details are compromised due to the player's own negligence.
• If any loss occurs due to a technical error on the part of a third-party game provider.
• If service is temporarily disrupted due to unforeseen technical issues or server maintenance.

In the event of any technical issue, 22db will endeavor to resolve it as quickly as possible. Please contact the support team for any complaints or issues.

10 Account Closure & Termination

10.1 Closure by Member

Any member may voluntarily request to close their account. The opportunity to withdraw any available balance will be provided before the account is closed, though withdrawal terms and conditions will still apply.

10.2 Closure by 22db

22db reserves the right to close or suspend an account in the following circumstances:

• In the event of a breach of the Terms.
• If fraud or money laundering is suspected.
• If evidence of an account being opened with false information is found.
• If the account has been inactive for an extended period.

11 Dispute Resolution & Contact

If you have any dispute or complaint, please first contact the 22db support team. Our support team provides assistance 24/7 in both Bengali and English.

• Live Chat: Connect directly through the platform.
• Email: [email protected]

The support team will review your complaint and work toward a resolution as quickly as possible. 22db's decisions are considered final and binding.

12 Privacy Policy & Data Protection

22db places the highest importance on protecting users' personal information. Please read our Privacy Policy page to learn more about how your information is collected, used, and protected.

All data is kept secure using SSL encryption technology. We do not sell your personal information to third parties and do not share it without a legitimate reason.

13 Changes to Terms

22db reserves the right to review, update, or amend these Terms at any time. Updated Terms will take effect as soon as they are published on the website. Registered members will be notified of significant changes where possible.

If you do not agree with the updated Terms, you may stop using the platform and request account closure. Continued use of the platform after Terms have been updated will be considered acceptance of the new Terms.